I’m Having Trouble Logging In or Resetting My Password

If you know you have access but can’t log in, try these steps:

1. Make sure you’re using the correct email

Use the email associated with your purchase or account.

2. Use the password reset option

If a Forgot Password or Reset Password option appears on the login screen, use it to request a new password.

3. Check spam or junk

Password-reset emails can occasionally be filtered there.

4. Try refreshing the page

If the login screen is not responding correctly, refresh it or try opening it in another browser.

Still stuck?

Contact our team https://support.wiseparent.ai/contact

A screenshot can also help us identify the issue faster.