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Logo WiseParent Logo WiseParent
  • Visit WiseParent
  • Access My Cards
  • Orders & Access
    • How to Access Your WiseParent Purchase
    • I Purchased Something but Can’t Access It
    • I Used the Wrong Email or Need to Change My Email
    • I Didn’t Receive My Receipt or Access Email
    • I’m Having Trouble Logging In or Resetting My Password
    • Contact Support
  • WiseParent Cards
    • What Is WiseParent Cards (STNT)?
    • What’s Included My Purchase?
    • How to Access and Use Your Interactive Cards
    • Can I Download or Print My Cards?
    • Is a Physical Version of Say This, Not That Available?
    • Some of My Cards Are Blank or Not Loading
  • WiseParent.AI
    • How to Install & Get Started With WiseParent.AI
    • What Is WiseParent.AI and How Is It Different From the Cards?
    • WiseParent.AI Features: What Each Tool Does
    • How to Access and Get Started With WiseParent.AI
    • I Can’t Log In or a WiseParent.AI Feature Isn’t Working
  • Billing
    • I Was Charged Twice or Don’t Recognize a Charge
    • WiseParent.AI Billing, Refunds & Subscription Cancellations
    • Refunds for WiseParent Website Purchases
  • Privacy & Data
    • How to Listen to Your Cards Audiobook & Guides
    • How to Delete Your WiseParent.AI Account or Data
    • How WiseParent Handles Your and Your Child’s Data
  1. Overview
  2. Billing

Billing

  • I Was Charged Twice or Don’t Recognize a Charge

    Seeing an unexpected charge can be worrying, but it doesn’t always mean you were charged twice.WiseParent products can sometimes be purchased as separate transactions.For example, someone might purchase:Say This, Not That: Behavior & DisciplineAdditio ...

  • WiseParent.AI Billing, Refunds & Subscription Cancellations

    How to Request a WiseParent.AI Refund or Cancel Your SubscriptionHow you request a refund or cancel WiseParent.AI depends on where you purchased it.WiseParent.AI may be purchased through:Apple App StoreGoogle PlayA WiseParent website or checkoutA WisePare ...

  • Refunds for WiseParent Website Purchases

    Refunds for WiseParent Website PurchasesIf you purchased a WiseParent product directly through one of our websites or checkout pages, any refund request is handled according to the guarantee and terms that applied to your specific purchase.This article ap ...

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