I Didn’t Receive My Receipt or Access Email

If you recently purchased a WiseParent product but haven’t received your receipt or access instructions, try these steps first.

1. Check spam, junk and promotions folders

Purchase and access emails can occasionally be filtered away from your main inbox.

2. Search your inbox

Try searching for:

WiseParent or ThriveCart

3. Check which email you used at checkout

If you have more than one email address, the purchase may have been made using a different one.

Still missing?

Contact our team at https://support.wiseparent.ai/contact


Was this article helpful?